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GENERAL INFORMATION
1. Where
are you located? How do I get there?
| Our
address is 837 North Cahuenga Boulevard in the heart of the
Hollywood Media District. We are located two blocks north of
Melrose and two blocks west of Vine. |
| Coming
from |
Directions |
|
The Westside:
|
Take
the I-10 East and exit La Brea North
Continue on La Brea to Melrose, turn Right
Continue on Melrose to Cahuenga, then turn Left |
| The
Valley: |
Take
the 134 Fwy East and merge onto the 101 Fwy South
Continue into Hollywood and exit at Cahuenga
Turn Right at the bottom of the ramp
Continue on Cahuenga past Santa Monica Blvd. |
| Orange
County: |
Take
the I-5 North to downtown Los Angeles
Merge on to the 101 Fwy North
Exit Santa Monica Blvd., exit towards Western
Turn Left on Santa Monica Blvd., Left on Cahuenga Blvd. |
| The
inland Empire: |
Take
the I-10 West Towards Los Angeles
Merge on to the 101 Fwy North
Exit Santa Monica Blvd., exit towards Western
Turn Left on Santa Monica Blvd., Left on Cahuenga Blvd. |
| For
more detailed information Click here
for MapQuest link |
2. How long
have you been in business?
We have been
in business since 1977 and a founding member is still the President
and actively involved with the company.
RENTAL AND SALES INFORMATION
1. Am I required
to hire an operator for equipment rented from Angstrom?
No. The majority
of our rental equipment may be customer operated. We are happy
to answer any questions you may have at the time of pickup or
delivery. We also provide instruction manuals for our consoles
and moving lights.
2. Can I
order rental equipment and expendable supplies at the same time?
Yes. We actually
prefer getting your expendable order at the same time as your
rental order. That way, everything will be ready for you when
you arrive.
3. Can I
pay cash for a rental?
Yes, however
we do require proof of ID, a valid credit card authorization and
proof of insurance.
4. Do you
rent outside of Hollywood?
Yes. We have
sent rentals and sales all over the world. Special arrangements
may be made for a reduced rate or no charge for travel time on
rentals.
5. Can I
return unused expendable items, such as fog fluid or color media?
Sorry, no.
All expendable sales are final.
6. Do you
buy used equipment?
Yes, occasionally
we will buy used equipment. It will depend upon our needs at the
time and the quality of the equipment. Please call for details
- 866·275·9211.
REPAIR AND TECHNICAL ASSISTANCE
1. Do you
offer technical assistance if I decide to setup and operate the
rental equipment myself?
Yes. We offer
technical assistance from our Hollywood offices during regular
business hours (Pacific Standard Time):
Mon-Thurs 8:30am - 5:30pm,
Fri 8:30am - 6:00pm,
Sat 10:00am - 2:00pm
After hours
assistance is available, as well. Simply call Toll Free 866·275·9211
and listen for the emergency numbers.
2. Do you
sell used lighting equipment?
Yes. We sell
off most of our rental inventory on a regular basis. When we sell
our used lighting equipment, it comes with a full warranty.
3. I am not
a lighting person. Can you send an expert to my site and advise
me?
Yes. We have
staff that will assist you on making lighting decisions or in
solving your lighting concerns. The typical charge for a site
survey is determined by the length of time our staff member is
away from the shop.
4. To view
COMMON TECHNICAL PROBLEMS: SOLVED, Click  .
CONTRIBUTION INFORMATION
1. Do you
give free rentals to worthy causes?
Yes, but we
have chosen those causes which are dear to us. We will, however,
on occasion consider special rates for events we feel to be worthwhile.
2. Do you
ever donate equipment?
Yes, we support
our public schools and small theatres whenever we can. We might
receive trade-ins or have over stock on certain items - when we
do, those that are in need will receive the equipment.
OTHER
1. Can't
find your question listed?
Click here
to send us your question. If we choose to add your question and
our solution, we’ll send you our limited edition Angstrom
T-Shirt.
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