SUPPORT • CUSTOMER COMMENTS

PERSONAL INFORMATION
Customer Name:  
Company Name:  
Email Address:  
Daytime Phone:  
Date-of-Visit:  
Type-of-Visit:  
Purpose for Visit:  
Placing Quote Picking-Up Order Returning Order
Purchasing Equipment Equipment Repair
CUSTOMER SATISFACTION RATINGS
  Quality of Website:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Organization of Website:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Usefulness of Website:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Helpfulness of Employees:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Speed of Picking Up Equipment Process:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Speed of Dropping Off Equipment Process:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Quality of Lighting Equipment:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Reliability of Lighting Equipment:
POOR FAIR AVERAGE GOOD EXCELLENT NA
  Quality of Technical Support / Service:
POOR FAIR AVERAGE GOOD EXCELLENT NA
Suggestions for Improvement
As a customer, were your questions or concerns addressed in a
timely manner?
 Yes No
What new products or services could Angstrom provide to better
serve you?
How did you hear about Angstrom Lighting?
Additional Comments:

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